You have to be exceedingly careful with this casino.
They’re one of those casinos who will limit the bonuses you can redeem, i.e., you have to make deposits in between redemptions. You also cannot redeem bonuses in succession no matter how long it’s been in between redemptions. A deposit is required unless otherwise stated.
During the play through of your bonus, you can only play a maximum hand or bet of $10.00.
They will do nothing to ensure that you don’t accidentally redeem bonuses successively; and they will not cap your gameplay at $10.00 per bet or hand during your play through if you claim a bonus. You have to be mindful.
They confiscated $200 worth of winnings over those two mistakes I made.
They have sent me contradictory emails about whether or not my profile was validated. I got an email saying it was but then I get an email today saying my selfie with my photo ID was too blurry. Keep in mind, this does absolutely nothing to actually help with security, anti-money laundering, etc. In my situation, my IDs were completely the same. There’s no denying it at all.
You have to be wary of these terms and conditions prior to playing because they will not take any responsibility for not using the proper tools to ensure their very own terms and conditions require.
Avoid their casino.
They’re one of those casinos who will limit the bonuses you can redeem, i.e., you have to make deposits in between redemptions. You also cannot redeem bonuses in succession no matter how long it’s been in between redemptions. A deposit is required unless otherwise stated.
During the play through of your bonus, you can only play a maximum hand or bet of $10.00.
They will do nothing to ensure that you don’t accidentally redeem bonuses successively; and they will not cap your gameplay at $10.00 per bet or hand during your play through if you claim a bonus. You have to be mindful.
They confiscated $200 worth of winnings over those two mistakes I made.
They have sent me contradictory emails about whether or not my profile was validated. I got an email saying it was but then I get an email today saying my selfie with my photo ID was too blurry. Keep in mind, this does absolutely nothing to actually help with security, anti-money laundering, etc. In my situation, my IDs were completely the same. There’s no denying it at all.
You have to be wary of these terms and conditions prior to playing because they will not take any responsibility for not using the proper tools to ensure their very own terms and conditions require.
Avoid their casino.
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Rude customer service
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Unfair terms and conditions users can easily break
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Bad business practices
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Contradictory statements made by customer service
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